Shell Energy

The Shell Energy app provides a range of online features giving you the power to save your energy, and therefore your money, on the go. It’s never been easier to manage your energy account and have control over your spending with these app features:

• Log in using your email address
• Submit your meter readings
• View monthly bills and payments to stay on top of your spending
• Find answers in the Help Centre
• Top up the credit on your account using a credit or debit card
• Keep an eye on your Tariff and get the best deals


We’re always looking to improve our customers’ experience and we value your feedback. If you have any problems with the app, you can email us at [email protected] and we’ll help you to get up and running. If you have any suggestions on how to improve the app, let us know how we can make it better for you.


At Shell Energy, we’re serious about changing energy to meet the challenges of a changing world.

We’ll show you where and how you’re using energy, make it simple to install things like a smart thermostat, and be clear how much you’re saving. And as we continue on the journey together, we’ll suggest ways to make your home energy even more efficient through easy and affordable access to new technology (like electric vehicle home charging).

We’ll also make it easy for you to help the planet. All our electricity is 100% renewable – part of our commitment as a company to making a better energy future for all.

And because we want to reward you for being on a better energy journey with us, we’ll give you loyalty club rewards like a saving on vehicle fuel at all of our service stations.