du app

FAQs

• What is DU app?
  The du app lets you take control of your monthly spend and effectively manage all your services. We've enhanced the app so you can now: • Link your accounts and manage them all from one place.
• How do I check my DU subscription?
  Dial *135#
  

  • Check your balance and access many prepaid services!
  • Get great deals and offers.
• How can I activate free data on DU?
  To activate the Call for Data offer, free of charge, customers with prepaid mobiles can dial *135*22#, and follow the instructions.
• How do I check my du postpaid balance?
  How to check data balance in du postpaid sim
  

  • Step 1: Type an SMS of the keyword “Balance.”
  • Step 2: Send the type SMS to '1335'.
  • Step 3: You will receive an instant SMS from Du in which you will be told about the remaining data balance.
  • Terms and conditions.
• What's the app for du?
  The du app lets you take control of your monthly spend and effectively manage all your services. We've enhanced the app so you can now: Link your accounts and manage them all from one place. Track your usage and control your spending with an intuitive graphical dashboard.
• How can I check my data balance in du prepaid?
  Dial *135#
  

  • Check your balance and access many prepaid services!
  • Get great deals and offers.
• How do I know my du Plan?
  To check your data usage you can: SMS 'Rewards' to 1233. Log in to du.ae/myaccount. Visit mydata.du.ae....Track your data usage
  

  • SMS the code associated with your preferred bundle to 1355.
  • Visit mydata.du.ae from your smartphone.
  • Call our customer care.
• How can I know my du number?
  You can check the DU SIM number using a short USSD Code which is *116#. Open the dial pad and dial *116#. You will see the USSD code is running and after waiting 1-2 seconds the number will appear on your mobile screen. It will show the number such as (Your Mobile Number is +97XXXXXXXXXX).