NH콕뱅크

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[NH Cock (Cok) Bank Brand Guide]

■ Cok is an abbreviation for [(Agricultural) Cooperatives of Korea] and means [Korea Agricultural Cooperatives].

■ Cockbank is a mobile bank service of Nonghyup Mutual Finance that allows anyone to use finance, information, and shopping easily and conveniently.


[NH Cockbank Main Services]

■ Easy membership registration: Membership registration is possible only with mobile phone and Nonghyup account authentication without complicated authentication procedures.

■ Four banking modes are supported.

1) Normal mode: This is the basic banking main mode of Cockbank, where you can conveniently access/use all of Cockbank's services, such as My Data, Financial Products, Cock Farm, Cock Shopping, and Cock World.

2) Member Mode: This is a customized mode specialized for members.

3) Large text mode: This is a service that provides remittance and inquiry in large text for seniors and low-vision customers.

4) My Mom Cock Mode: This is a banking mode that you can design with your own banking screen.


■ Remittance: You can easily send money without entering an account password by simply logging in (6 digits).

1) Simple login (6 digits) Customers: Remittance up to 5 million won per day

2) Customers issuing Kok PASS (mobile OTP): Remittance of up to 10 million won at a time, 50 million won per day

3) OTP (physical) registration and setting customers: 100 million won at one time, 500 million won per day can be remitted ※
※ Both cock PASS and OTP (actual) can be used


■ Fast remittance: This is a service to set the withdrawal account, deposit account, and deposit amount in advance and send money quickly.

■ Inquiry: You can easily register your Nonghyup account and other financial accounts and search.

■ Open Banking: After registering customer accounts of all financial institutions, inquiry and transfer are possible.

■ Mobile Cash Card: Payment can be made at Hanaro Mart nationwide with a mobile phone without cash or card. (Working limit is 500,000 won)

■ Zero Pay: It is a simple payment service for small business owners. It is an account-based direct debit payment service in which payment is made through QR code recognition and QR/bar code presentation. (Work limit of 2 million won)

■ Zero Pay Mobile Gift Certificate: This is an affiliate service that purchases mobile local love gift certificates and Onnuri gift certificates and pays them at Zero Pay merchants.

■ Financial products: You can sign up for products non-face-to-face, such as bankbooks, deposits/savings, loans, and credit cards, without visiting a branch.

■ My Data: This is a service that provides integrated credit management and asset management.

■ All Nonghyup Account Inquiry: You can view your assets registered with the Nonghyup (eg/savings, funds, cards, loans, foreign exchange, etc.) at a glance without registration.

■ MY Bank: Provides a personalized service that allows you to view customer information and membership accumulation history.

■ Currency Exchange: You can apply for currency exchange through the Cockbank app and receive it at a nearby branch.

■ Overseas remittance: It is the details of remittance overseas at the branch of the Agricultural Cooperative Federation, and additional remittances can be made to the same recipient.

■ Foreign currency pocket: You can exchange and store foreign currency at Cockbank at your own discretion, and you can receive it in cash or immediately redeem it in Korean won whenever you want.

■ Kok Foreign Currency Gifting! (Gift foreign currency): If you know your name and mobile phone number, you can gift foreign currency at Kok Bank. Customers who received a gift can pick it up at branches of the Agricultural Cooperative Federation nationwide.

■ Utility bills: You can easily pay Giro, local taxes, traffic fines, electricity bills, water and sewage bills, apartment management costs, integrated social insurance premiums, and even the national pension.

■ ATM Withdrawal: You can withdraw up to 300,000 won from Nonghyup automated machines through Cock Bank without a passbook or card.

■ Withdrawal from Kokchang: You can withdraw money through Kokbank without a passbook or card by visiting a branch.

■ Cock Farm: As a digital assistant for farmers and union members/associated members, it provides a variety of specialized services such as news of agriculture and livestock cooperatives, non-face-to-face registration for associate members, tax-free oil status inquiry, and agricultural product shipment details.

■ Cock Shopping: This is a digital shopping channel for the Nonghyup, where you can easily purchase fresh agricultural and livestock products, home appliances, and household items from the Nonghyup.

■ Coxsang: This is a digital life and partnership channel where you can use a variety of convenient services for your daily life.
- Main services: Kok communication cost saving, stock recommendation, fortune telling, apartment NH cock, one keeper, smart phishing protection, MY cock

■ Nonghyup Courier: It is a home delivery service that goes to all corners of the country.

■ PayApp Lite (Individual Card Transaction): This is a service that allows non-business operators to receive card payments without a card terminal.


[NH Cock Bank Access Rights Guide]

■ Required access rights
- Storage: Manage app setting files and certificates
- Phone: Permissions such as user authentication, branch phone calls, etc.
- Access to usage information: Check app monitor, language settings and other usage data (Android 10 or higher)
- Installed app list: Check smartphone APP installation information to prevent electronic financial transaction accidents such as voice phishing

* Essential access rights are necessary to use NH Kok Bank, and if not allowed, service use is restricted.

■ Optional access rights
- Address Book: Use of contact information when using mobile phone money transfer, etc.
- Camera: Used for image taking, ID photo shooting, QR code recognition, etc.
- Microphone: use of voice remittance, voice search service

* You can use the service even if you do not agree to the optional access rights, but there may be restrictions on the use of some functions.

■ How to set access rights
- Settings > Applications > NH Cock Bank > Permissions
- If you are using a smartphone with Android OS version 6.0 or lower, all essential access rights can be applied without optional access rights. In this case, if you reinstall the app after upgrading the operating system to OS 6.0 or higher, you can set access rights normally.

[NH Kok Bank User Guide]
- Eligibility: Customers over 14 years of age who have a mobile phone & Nonghyup account under their name
- Hours of use: 24 hours (excluding some services)
- Inquiries: Consultation Center: 1600-2800 (Business days: 9:00-18:00 on weekdays)

- Minimum supported OS: Android 5.0 or higher