Shopee: No.1 Belanja Online

FAQs

• What is the purpose of Shopee?
  Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
• Is Shopee legit and safe?
  They're even lurking at legitimate online stores. I myself got scammed by a jerk pretending to sell TV at the best prices at the Singaporean-owned Shopee, which I had thought was a safe site to shop. ... So, I asked how I can be assured that this wasn't a scam: “All Shopee verified stores are legit,” he said.
• How does Shopee operate?
  Shopee Guarantee protects users by withholding the payment to Sellers until the Buyer confirms the receipt of the order. Once the Buyer accepts the order, the payment will be released to the Seller. Buyers are allowed a one-time, 3-day extension of the Shopee Guarantee period if they have yet to receive their orders.
• What products does Shopee have?
  What are the best selling products on Shopee? (2020). Home appliances and baby products. Thanks to rapid urbanisation and growing affluence, we are seeing a rise in demand for baby products and housewares on Shopee. ... Mobile phones and accessories. ... Health & Beauty. ... The final step.
• How do you shop at Shopee?
  Once you are on the Product Detail page, you may notice 3 options below.
  

  • Chat Now - Discuss further details / make an offer to the seller.
  • Add to Cart - Add the item to your shopping cart and continue shopping.
  • Buy Now - Proceed to the Checkout Page in which you will be able to finalize payment.
• How do you order from Shopee for beginners?
  From the product detail page, tap "Buy Now". If a variation is available, choose one and indicate your preferred quantity. Once confirmed, you will be directed to the Shopping Cart. Select the products you want and then click the "Check out" button in the Shopping Cart.
• How do I order cash on delivery from Shopee?
  How to Select Cash-on-Delivery?
  

  • On the checkout page, tap on SHIPPING OPTION. After choosing your products, it's time to check out. ...
  • Choose a delivery option. You will be presented with a list of delivery options along with corresponding price and COD availability. ...
  • Choose a payment method. ...
  • Click PLACE ORDER.
• How do I ship items on Shopee?

  Step 1: Go to the Me tab, then tap My Shop or Start Selling.

  Step 2: Choose My Products or Add New Product depending on where you want to set the shipping fee.

  Step 3: Tap Shipping Fee.

  Step 4: Input the accurate dimensions (size/weight).

• Why can't I log into my Shopee account?
  We may permanently suspend users who are determined to violate Shopee policies. Such users will not be able to log in for security reasons. ... You can also try different ways to log in to your Shopee Account: Mobile number.
• How do I log into Shopee with my phone number?
  Step 1: Go to Me Tab, then tap Sign Up. Step 2: Enter your Mobile Phone Number, and tap Continue. Step 3: Enter Verification Code, then tap Verify. Note: A verification code will be sent via SMS.
• How do I create a Shopee account?
  Create an account on shopee.com and click Sign Up. Sign up by using your mobile number or your existing Facebook, Google, or Apple account. Choose a distinctive and memorable shop name that reflects your shop and products, while keeping with Shopee's Shop Naming Guidelines.
• How do I get my Shopee password?
  Step 1: Tap My Account under Me tab, then tap My Profile and Change Password. Note: New password must be 8-16 characters long, and should contain at least one uppercase and one lowercase character. Step 2: Enter your current password, then tap Continue. Step 3: Enter your new password, then tap Reset.
• How do you buy stuff from Shopee?
  On the product page, you can either click on "Chat Now" to discuss / make an offer to the seller or "Buy Now" to place an order directly. After clicking on "Buy Now", indicate your preferred quantity and your preferred variation (if any). Once confirmed, you will be directed to the Shopping Cart page.
• How do I ship in Shopee?
  Arrange shipment for Shopee Supported Logistics
  

  • Go to Seller Centre and select My Shipment.
  • Click on Arrange Shipment.
  • Choose the I Will Dropoff option.
  • Click Confirm.
  • Note down the tracking number.
  • Refer to the list to find the nearest drop-off point. Print out the Air Waybill.
• How do you know if you order in Shopee?

  You can find it under the Me tab. Click here to learn more on how you can check the status of your order.

  Step 2: In My Purchases, tap the item that you want to track.

  Step 3: The status of your order will be shown on the Shipping Information page.

• How do I order Shopee live?
  Option 1) Click on the product icon to purchase the highlighted product. Option 2) Click on the "Shopping Bag" icon and select the item from the catalogue. *After you have selected the item, you may proceed to checkout the order as usual.
• Can Shopee pay by cash?
  Buyers can select Shopee supported logistics providers and pay cash for their orders upon delivery. ... Buyers can pay using all locally issued Mastercard or VISA credit/debit cards, provided that they are 3DS certified, for Preferred & Shopee Mall shops. To read more, click here.
• How do I allow cod in Shopee?
  You may enable the COD option under the Shipping Settings page.
• Why can't I use cod on Shopee?
  Sellers do not have COD option If the seller does not have a COD option it could be because the area is not supported by the courier or the item being purchased can't be checked out using COD. Try using other Shopee Supported Payment Methods. Note: Cash on Delivery is only supported by our Integrated Couriers.
• How do I get paid from Shopee Cod?
  You will receive the payment of your buyer's order once he/she has tapped the “Order Received” button or after the Shopee Guarantee period. Make sure that you have set up your bank account to be able to withdraw the payment from your Seller Balance. You may able to check on the amount of your Seller Balance, here.
• Is Shopee can be trusted?
  The Shopee app is trusted because they have a buyer protection policy known as Shopee Guarantee, That policy is nothing but withholding the payments from their consumers until the order has been received. And So many trusted online shopping website has a similar policy called the Right to refund policy.
• What is good about Shopee?
  Although both online shopping sites provide great deals, Shopee generally offers lower prices than its competitor, particularly on gadgets, clothes, toys, and bags. Selling cheaper items has earned Shopee the moniker “online Divisoria” among Pinoy online shopping enthusiasts.
• How do you make money on Shopee?
  Shopee has an Affiliate Program allowing online marketers to promote their available products and in return, they can get a commission after they make a successful sale. It is done by promoting Shopee's affiliate link on different platforms online.
• How do I find my Shopee account?
  1. Hover your mouse over the shop icon in the upper right corner of the Shopee homepage and select My Account. 2....Username
  

  • Select the Me tab.
  • Tap the gear icon to access the Account settings.
  • Select My Profile.
  • Copy your username.
• How do I log into Shopee from another device?
  Open the Shopee app on your device and go to the Me tab. Next to "Time range," choose a time range. After that, the steps can be followed from a browser on any device be it desktop, Android or iOS.
• How do I get my old Shopee account back?
  If you are not logged in and have forgotten your account password, select Forgot? on the Log In page > Enter Email linked to your account* > Next > Enter CAPTCHA Code > Enter Verification Code sent via Email > Set new password > OK.
• How do I log into Shopee on my computer?
  You may log in to your account via Shopee Website using the 3 ways above, as well as by scanning the QR code on the Login page. To do so, select Login on Shopee Website > Log in with QR > Scan QR code with Shopee App.
• How do I complete an order on Shopee?
  Arrange shipment for Shopee Supported Logistics
  

  • Go to Seller Centre and select My Shipment.
  • Click on Arrange Shipment.
  • Choose the I Will Dropoff option.
  • Click Confirm.
  • Note down the tracking number.
  • Refer to the list to find the nearest drop-off point.
  • Print out the Air Waybill.
• How do you use Shopee app?
• Can I order at Shopee?
  You can buy a product easily via Shopee's website or Shopee App. Before you do so, ensure you have signed up for a Shopee account and added a local delivery address.
• How do I order from Shopee Singapore?
  You can buy a product easily via Shopee's website or Shopee App....After searching for a product and deciding on what to buy, you can proceed to purchase in the following 3 ways:
  

  • Buy and checkout immediately. ...
  • Add to cart and checkout with other items. ...
  • Chat with seller to make an offer.